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Why is the video blurry or not clear in the CVP Members Area?

PROGRAM & PORTAL SUPPORT

Why is the video blurry or not clear in the CVP Members Area?

Last updated on 13 Feb, 2026

If the video in the CVP Members Area looks blurry or unclear, it’s usually a quick fix. The video quality often depends on your internet connection speed. By default, the video player might select a lower resolution to ensure smooth playback.

To improve the quality:

  1. Look for the gear icon (⚙️) in the video player.

  2. Click it to adjust the video resolution manually—choosing a higher resolution should make things crystal clear!

If you continue to experience issues, please email us at cvp@art2life.com, and we’ll help you troubleshoot further. We want to make sure you have the best viewing experience possible!

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