Logo

CVP FAQ Bank

What can we help you with today?

How do I turn on/off captions on portal videos?

PROGRAM & PORTAL SUPPORT

How do I turn on/off captions on portal videos?

Last updated on 12 Feb, 2026

Here are some instructions on how to turn captions on and off.

• Begin by clicking the “play” icon on the video. 

• Once the video has begun playing, move your cursor over the video while it is playing or click again on the video to pause it. You will see a small "CC" icon in the lower right corner of the video. Click on this "CC" icon to turn captions on. Click again to turn the captions off.

Image
Did you find this article helpful?
Previous

Why can't I hear the videos on the CVP members area (no sound)?

Next